Rated out of 21 reviews.
Crown Jewell delivered exactly what we had laid out and they were very careful and clean. Anytime an unforeseen hurdle came up, they always had a solution to overcome it.
I recently moved in to a newly built home and needed help to set-up a fairly complex whole home A/V system from scratch. The project included video distribution from a central location to 7 different TVs throughout the house as well as audio distribution throughout the whole home.
I got 3 different bids. While there was no significant difference in price between the bids, Crown Jewell's did a much better job of educating me on the different options I had and providing helpful recommendations to scope out the project. I also liked that Joe was very focused on solutions and how we were going to make it work compared to the other guys who seemed to be more interested in talking to me about all the issues and problems they would encountered and how difficult a job it would be. So I hired Joe and his team at Crown Jewell.
The execution of the project was also great. Crown Jewell delivered exactly what we had laid out and they were very careful and clean. Anytime an unforeseen hurdle came up, they always had a solution to overcome it. They also took the time to educate me on the control system (Savant) which I had never used before. They were also flexible along the project as I decided to adjust or add a few items.
Finally the team at Crown Jewell has continued to provide very helpful support after the completion of the project as I am still learning how to use the whole system.
I will definitely hire them again in the future if I need to add or make changes to the system
I cannot recommend them highly enough. I have had nothing but a fabulous experience over the last 4 years working with them!
I hired Crown Jewell to set up all of my A/V equipment in my recently purchased house. They installed new speakers, hooked up my children's entertainment (Wii), Apple TV, outside speakers, Sonos for music outside and inside and Wifi. They were extremely knowledgeable, efficient (they had to search for the cables in the walls which was a challenge!), friendly and easy to work with. They walked all over the house/yard checking that the Wifi works everywhere!
Since our initial encounter I have hired Crown Jewel a few more times: Joe installed outdoor cameras and a video system as well as wiring up the outside guest house. If I have trouble with any aspect of the system (including not understanding anything about the remote) one of the guys at Crown Jewell is on hand to help me out either by phone or in person. I cannot recommend them highly enough. I have had nothing but a fabulous experience over the last 4 years working with them!
Many AV companies either wouldn't come out or only recommended a wholesale replacement of my system. Crown Jewell was different
Approximately 9 months ago I was having a problem with an existing entertainment system and a set of zone two speakers. Many AV companies either wouldn't come out or only recommended a wholesale replacement of my system. Crown Jewell was different. They came out, evaluated the system and were able to resolve the speaker zone problem with a service call fee. It was because of this honesty and integrity that when I decided to upgrade my AV system and also install a security system that i called Crown Jewell back. They thoughtfully designed the system to meet MY needs and listened to what we wanted and how we would use the system. When installation day came around their crew was incredibly tidy and clean (booties inside house) as well as very friendly and respectful of my family.
I HIGHLY recommend Crown Jewell Entertainment for all your A/V and security needs.
They are extremely knowledgeable about anything and everything electronic! They are my go-to guys for installation, maintenance, and troubleshooting.
I have worked with Joe and Jimmy at Crown Jewell for eleven years. They have worked on two of my homes and in both situations, they installed numerous televisions, stereo components, telephone systems, complete wi-fi and internet systems, and numerous digital cameras. They are extremely knowledgeable about anything and everything electronic! They are my go-to guys for installation, maintenance, and troubleshooting. Both Joe and Jimmy are always on top of the latest technology and I have the utmost confidence in their capabilities.
I am over-whelmed with their kindness and genuine desire to make sure that I am happy.
I was referred to Crown Jewell Entertainment Systems, Inc. by a close friend. Joe, Lisa and their team had installed a sound system in my friend's newly remodeled home and they were thrilled with the results! I relied on Joe's suggestions for a new flat screen television and a sound system. He added speakers throughout my home which enables me to have music everywhere! He contacted me several times after the installation was completed to ask me if I had any questions or needed further assistance with the nuances of the system. I am over-whelmed with their kindness and genuine desire to make sure that I am happy. I would give Crown Jewell Entertainment Systems, Inc. my highest recommendation. They will be my first call when I am ready to add outdoor speakers to my patio.
They do excellent work and their pricing is very reasonable. In addition, they always showed up on time and thoroughly explained each step and process to us.
We hired Crown Jewell to upgrade our outdoor and indoor speakers, surround sound and install an outdoor Television. The current stereo system and speakers we had in place no longer worked and were outdated. Crown Jewell did a complete overhaul and we couldn't be happier! They do excellent work and their pricing is very reasonable. In addition, they always showed up on time and thoroughly explained each step and process to us. Joe Jewell provided several different options to us so we were able to stay within our budget. I would highly recommend Crown Jewell.
This team makes no excuses or delays.
Joe came to my house, evaluated the situation and had several discussions with me before commencing on the installation of TV set brackets, rewiring the whole house audio, and moving my phone/answering machine to an upstairs office which the internet provider said was not possible. When a minor problem arose, he returned very late in the day to solve it rather than putting it off. This team makes no excuses or delays. The cost was excellent, and did not include several expensive items Joe felt not necessary at this time. Lisa in the office was extraordinarily responsive. Any questions I had were usually answered within hours. There is no need to look elsewhere.
Joe and Lisa Jewell, along with Jimmy, are a real "triple threat" when it comes to home audio/video service
Joe and Lisa Jewell, along with Jimmy, are a real "triple threat" when it comes to home audio/video service. From the design and installation of new product, to trouble-shooting old work, they always seem to find up-to-date and cost-efficient solutions. Joe and Jimmy are versed in the latest equipment, yet are happy to work with what you have on hand. After having them in my own several times over the past 5 years, I trust them and they're work 100%. Thank you, Crown Jewell Entertainment!
I would recommend this company to everybody. People don't have customer service anymore and it is as rare as a ‘Jewell.’
Really great company and employees. Joe came out to our house this time to install a TV on our outside patio. This is the 2nd time we've used their services. He has come both times and done amazing! First time they installed household Sonos System, outdoor speakers, and wired some speakers for us. Turned out great! They were available for any follow up questions we had as to how to use it and they were very helpful.
Today, he installed an outdoor TV and it looks great and is up and running smoothly. He is very professional and friendly. I would recommend this company to everybody. People don't have customer service anymore and it is as rare as a "Jewell."
They went above and beyond; some companies will give you what you want or ask for, which they did, but they also had recommendation and suggestions for a better end result.
This company and their employees are true professionals. Could not be happier with the service and their professionalism. They went above and beyond; some companies will give you what you want or ask for, which they did, but they also had recommendation and suggestions for a better end result. They did not cut any corners on installation, or cleanup, which is a big pet peeve for me. I got three bids, but let me save you some time, just call Crown Jewell. A+++.
He didn't try selling me on anything extra, didn't cut any corners, and did a fantastic job.
Although I usually mount the TV's myself, this particular mounting assignment took a little more expertise as it was over a fireplace. I am usually the "do it yourselfer", but accidently hitting something in the wall would have caused a problem that I didn't want to deal with. My fiancée and I scoured Yelp and the internet to find a technician to come out and mount the TV, but every place was either WAY TOO expensive, or required you to buy the TV mount from the company as well... I already bought an expensive mount last year for my old place, so buying a new one made no sense.
The gentleman that came out was amazing. He didn't try selling me on anything extra, didn't cut any corners, and did a fantastic job. We paid around $185 for this mount and it was worth every dollar spent. If any of my friends or family need someone to come out and mount a TV or anything, I will recommend Crown Jewell.
They will install what you own or sell you what you need but most important, they will also recommend you NOT buy what you don't need. When was the last time you experienced that?
I've used a few A/V "specialists" for everything from mounting TV's on the wall to installing full AV systems. The average rating I would give them all would maybe be a 3.0. Either the knowledge isn't there or the attention to detail, or an unwillingness to respond to follow up issues after the job is done, the check cashed. And in some cases a combination thereof. But not so with Crown.
Joe and Jimmy have been out to my home a few times now, the first while walls were open during a remodel, later to finish including installation of Sonos, hanging a TV, installing indoor/outdoor speakers and redoing all the wiring in my AV rack. And finally to make my security DVR from an installation done by someone else, work as it was supposed to.
They will install what you own or sell you what you need but most important, they will also recommend you NOT buy what you don't need. When was the last time you experienced that?
I've rated them a 5 so you know what I think of them and their work. But in the tradition of Spinal Tap's Nigel Tufnel, they've earned an 11.
There were no hidden surprises and they are some of the friendliest people I have hired. They are true professionals in their craft.
I recently relocated to a new home and when it came time to select an audio video company, the choice was clear and simple. I selected Crown Jewell to relocate my existing audio video equipment from my previous home to my new home based on my positive past experience with them.
Lisa in the office was able to schedule my installation to a time that best suited my busy schedule. She was very extremely helpful in recommending that I schedule our installation at the same time I had my cable provider scheduled. I appreciate this extra service that they provided to streamline my installation. If the cable provider was unable to complete any part of the installation, the installation team at Crown Jewell was able to provide a solution and complete my installation.
Joe and Jimmy were prompt on the day of installation. They showed up on time and worked clean during the installation by laying down runners on the floors and they also wore booties while working inside my home. The team was cautious not to place their tools on my nice furniture. I was happy that after the installation there was no mess to clean up.
I am very pleased with the continued service that has been provided by Crown Jewell. They were prompt in responding to my project request, had competitive pricing, were knowledgeable in their industry, and did exactly what they said they would do. There were no hidden surprises and they are some of the friendliest people I have hired. They are true professionals in their craft. In fact, I am so pleased with their exceptional work that I have hired them on as the audio video company for the remodel of a county club in Palm Desert. Upon completion, this will be the forth commercial project I have hired them for.
If you are looking for an honest, customer service oriented professional to exceed your expectations, then look no further than Crown Jewell.
Reasonable pricing and stress free on my end. If I did the work... I wouldn't be able to write this review (haha).
Ok ok ok. So I'm a little embarrassed. I'm a proud guy who likes all things DIY. Unfortunately, I don't trust my work 100% especially with mounting a huge tv to an old wall in Long Beach. (They're all paper thin plaster... no beams.. a nightmare to work on) I called Crown Jewell based on a friend’s recommendation. They booked me quickly with a time that worked for me. No "windows" of time just a straight up time a tech would be out. They quoted me over the phone and it was a no hassle ordeal. The appointment was for 9:30 am the tech pulled up at 9:15. The Tech's name was Jimmy. He was prompt. Dressed Right and had his tools and gear organized. He had a little trouble at first cause like I said mounting a tv to my walls were a nightmare. He didn't just push it off. He powered through and came up with a proper solution so that we wouldn't have to worry about the tv falling or being off center. He figured it out and even did the ol' wall test. Long story short. My neighbor was super jealous that our tv was mounted and looked super good. I'm happy cause Its professional work. Reasonable pricing and stress free on my end. If I did the work... I wouldn't be able to write this review (haha). I will be using Crown Jewell again and highly recommend them.
In a matter of a couple of hours, he delivered on exactly what he said he would. He left no traces that he was ever there and had my system back up and running
So, here's my story that proves Crown Jewell is the best in the business:
I was having some remodeling work done in my house and a contractor accidentally snipped the two wires that powered both my right front and rear in wall speakers. The rest of the room was just painted and finished, so I really didn't want to cut into the walls, paint, and new built in cabinets. I contemplated not even fixing the speaker wires and possibly going with a soundbar as it seemed like it would be impossible to fish new wiring without damaging the surrounding walls and cabinets.
I decided to call up a highly rated AV installer here on Yelp to try to rerun the wires...and after a few hours or trying, it couldn't be done. I was told the only option outside of cutting up the interior of the house was to run the wires out of the house and back in....but I really didn't want to do that. So, I ended up paying a service visit fee....but the problem remained.
I decided to give Yelp another shot and found Crown Jewell. Based on some of the large projects Crown does, I thought my job might not even worth their time. I called anyway and spoke with Lisa (who's extremely nice) and promptly scheduled a visit with Joe. Joe was on time and was very professional and courteous. Joe checked out my situation and told me that he'd be able to remedy my problem in a couple of hours without having to make any visible holes. He even stated that if for some reason he couldn't rerun the wires due to what was behind the walls, he wouldn't charge me for the visit and his time trying to fix them!
Lisa scheduled a subsequent visit for Joe and one of his employees to return to complete the work. In a matter of a couple of hours, he delivered on exactly what he said he would. He left no traces that he was ever there and had my system back up and running. Really impressed with the quality of his work and how clean the outcome was!
My experience with Crown Jewell has been amazing and they've definitely earned my repeat business!
We're talking laser levels, company insignia on their shirts, measure twice cut once, no slip grip glove, outstanding service. Don't let anyone else install your TVs. CALL JOE!
5 Stars, Joe Jewell rocks. Family run business.
I've moved about 5 times in as many years and have gradually increased the size and expense of my TVs. So the last few moves have required professionals to mount and unmount tvs.
I found Crown Jewell on yelp, and was very impressed by Joe's wife and her professionalism while setting up an installation time.
The Job: 3 TVs, 1 60" plasma mounted, 1 42" LCD mounted, 1 42" LCD unmounted. They unmounted the two mounted TVs at my old apartment and transported them and my other tv to the new home (5 miles). Then mounted all three in as many hours. I don't know how you can beat that. Joe and his employees are all very professional and courteous.
We're talking laser levels, company insignia on their shirt, measure twice cut once, no slip grip glove, outstanding service. Don't let anyone else install your TVs. CALL JOE!
I would also add that the price came in at or under their quoted price...That is huge when you are moving because everyone loves to pile on the expenses.
His professionalism and great attitude was the first thing that impressed me during that initial meeting. And indeed, throughout the job, he made the job easy for me with his great personality, technical smarts and attention to detail.
I had a local handyman attempt to mount my TV over the fireplace and hide the wires. It was a disaster, so I searched on Yelp and Crown Jewell came up toward the top of my list. I talked with Joe, the owner, on the phone and explained my dilemma. He quickly understood the problem and offered to swing by the next day to take a look. His professionalism and great attitude was the first thing that impressed me during that initial meeting. And indeed, throughout the job, he made the job easy for me with his great personality, technical smarts and attention to detail. And as a bonus, his prices are very reasonable.
After this experience, trust me... get it done right the first time especially if you want a professional wire hiding job. Joe's office manager (his wife who is also very nice) referred a drywall guy to finish up the job. They were proactive in reaching out to him ahead of time to let him know what the job entailed, making my conversation with him very easy and straight forward. Professionalism and quality is great combination, and I highly recommend Crown Jewell!
Life Savers!! I literally was so frustrated with prior contractors and Crown Jewell made it all better; more importantly, they did so cheerfully, timely, patiently, and reasonably. I wish I knew about them years ago. I don't ever write such glowing reviews and always try to include constructive criticism. But here, I can't think of anything to suggest other than Keep Up The Good Work! I will use them again and recommend them to my friends. Do not hesitate. Save yourself the aggravation and give Crown Jewell a try!
It's hard to find people like this around so I wouldn't hesitate to use them again and will refer them to anyone I know looking for audio/visual services.
This company is amazing. They are super nice guys AND know what they are doing. They are clean, they don't leave a mess behind at all. They are careful (no dings on the wall or random holes left). It looks like they never came! They hooked up the coolest sound system throughout our home and backyard. It was some cool technology and they were patient and took time to show up how to use it, let us practice and use it. Even let us know that if we get confused or have problems with it we can call or text them. They are SUPER friendly. It's hard to find people like this around so I wouldn't hesitate to use them again and will refer them to anyone I know looking for audio/visual services.
Lisa was very sweet over the phone and answered any questions we had. Joe was very professional when he came out for the job.
Crown Jewel did an amazing job on our entertainment system. We wanted a clean look with only the T.V visible and all equipment hidden. Crown Jewel was able to get the job done. We had 2 other companies come out for a quote, but they both told us they would not be able to hide the equipment and recommended getting an entertainment center cabinet (if we wanted an entertainment cabinet, we can go buy one and install it ourselves).
Joe and Lisa were great and easy to work with. They were able to come out for a quote and got the job done within two weeks. Lisa was very sweet over the phone and answered any questions we had. Joe was very professional when he came out for the job. The covered our tile and couches with lining so that their shoes did not dirty the house or our furniture. I would definitely recommend them to family members and friends
The glowing recommendations were all warranted.
I found Crown Jewell and selected them based on the many positive Yelp reviews. The glowing recommendations were all warranted. Joe and Jimmy did a fabulous job. They installed a music system in 5 rooms of my house and on the patio. They were on time, did what they said they would do, were able to put in all the speakers with no paint or wall touch up required. I was so pleased with the service and the sound that I asked them to come out and install more. With the second installation, they also fixed my alarm system wiring. This is wiring that was done incorrectly by my alarm company. Thanks to Joe and Jimmy for their wonderful service and work. I would recommend him to any of my friends that have AV or security needs! Thank you Crown Jewell.